A first glimpse

Welcome home

Steward and the friends of the house, at the family's service.

At your service

The Inner Circle

Steward, a tall, slim gentleman's gentleman with slicked-back dark hair, holding a cut-crystal glass
The Steward
Steward

Thirty years in great houses. Every request starts with him, and he sees it through.

Claude, an Oxford professor in spectacles and an academic gown
The Professor
Claude

A careful mind and a fine pen. Letters, forms, plans and honest second opinions.

Astrid, in a cloche hat and camel travelling coat, holding a compass
The Navigator
Astrid

Half Parisian, half Stockholm. Tables, trains and journeys, beautifully arranged.

Gemma, a young woman with golden finger waves and long pearls
The Scholar
Gemma

Bright-eyed and endlessly curious. Books, stories, languages and recipes from afar.

Kindly specialists

The Household

Counsel
Dr Hale, a silver-bearded physician in pince-nez, holding a notebook
The Physician
Dr Hale
Miss Quill, a bespectacled tutor in a tweed jacket, holding leather-bound books
Tutor & Librarian
Miss Quill
Miss Penrose, a private secretary with a neat dark bob and tortoiseshell spectacles, a small gold rose brooch, holding a fountain pen over a leather ledger
The Secretary
Miss Penrose
Taste and care
Madame Gauffre, a Parisian cook in a white toque and chef's jacket, holding a copper pan
The Cook
Madame Gauffre
Monsieur Beaumont, a silver-haired French sommelier with a silver tastevin on a ribbon, cradling a bottle in a candlelit stone cellar
The Sommelier
Monsieur Beaumont
Mlle Colette, a smiling hair and beauty specialist with honey-blonde hair in a soft chignon, ivory dress and blush wrap, holding a silver hairbrush and hand mirror
Hair & Beauty
Mlle Colette
Journeys
Arthur, the Hartleys' youngest son and the valet, smiling, with a clothes brush and a white cotton shirt draped over his arm
The Valet
Arthur
Mr Hartley, a grey-moustached chauffeur with his cap under his arm, opening the motorcar door
The Chauffeur
Mr Hartley
Captain Wren, a weathered silver-haired skipper in a reefer jacket, holding rope and a spyglass, with a bronze owl and olive sprig on his desk
The Skipper
Captain Wren
House and grounds
Mrs Hartley, a silver-haired housekeeper in a high-collared black dress, holding a ledger
The Housekeeper
Mrs Hartley
Mr Fettle, a clockmaker in a leather apron with a jeweller's loupe pushed up on his forehead, holding a small brass clock movement
The Fixer
Mr Fettle
Mr Birch, a smiling gardener in a flat cap, holding a potted apple sapling
The Gardener
Mr Birch